NEW ZEALANDS EXCLUSIVE IPK DISTRIBUTOR

Refund policy

Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will notify you that we have received your returned item and if applicable will arrange refund.

Exchanges

We only replace items if they are damaged or incorrectly ordered. If you need to exchange it, send us an Email at info@pragakarts.com and send your item to: 

Shipping

Shipping is non-refundable.

You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.

To return your product, you should mail your product to: